SHIPPING & RETURNS

Shipping / Delivery Policy

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We offer free delivery to your door steps with complimentary unboxing experience where our well equipped staff will present your order at your designated location within Hong Kong only. ​

Return Policy

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For our custom made orders we do not offer a refund policy as the customer will be notified along the whole design and production process. 

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If in any case, you are not happy about your Ready-to-Wear order or have a question or concern about your purchase, please email us at lecharmejewellery@gmail.com for further assistance.